Handling the flow of growing amounts of messy data from multiple sources throughout the enterprise is a complex process. Whether moving transactional data so that it can be reported upon, migrating application data from old systems to new ones, or integrating data from external suppliers or partners, the reliable management of data streams can present a challenge to IT organizations. Because these movements of data can be scheduled on a regular basis or executed based on specific triggers, ETL and data warehousing processes inherently lend themselves to automation. Automation brings a host of benefits to these processes including faster delivery times, improved productivity, reduced cost, decreased risk of error, and higher levels of data quality, among others. But the automation tools commonly available often don’t provide the flexibility that is needed for granular and end-to-end automation. For most organizations a different approach, a unified workload automation solution, is needed to achieve all the benefits that automation can provide.
Many people think of social media in the workplace and immediately dismiss it as a function of the marketing department. However, you don't have to be in marketing to reap the benefits of social media. Every department, especially IT, can profit from the use of social media. Whether it's accessing timely updates and information on products, getting help and support, or sharing your knowledge with fellow IT professionals, social networking is becoming a powerful tool for IT industry leaders.
The phrase, “the only thing that is constant is change” certainly applies to the technology industry, and perhaps most appropriately to the IT Help Desk. IT Help Desk professionals have the unique challenge of facing new and different requests and issues nearly every day.
Automation is quickly becoming an integral piece of many organization's core business operations. To stay competitive in today's complex technology environment, enterprises are relying heavily on workload automation and job scheduling software to streamline operations and connect disparate systems in their IT environments. However, determining the ROI of workload automation has been a challenge for many organizations.
As the tech world turns its gaze on embracing digitalization and technology disruption, oftentimes the unsung heroes left out of the spotlight are IT Operations professionals.
Earlier this month at Gartner’s IT Operations Strategies and Solutions Summit (IOSS) in National Harbor, Maryland, the spotlight was on IT Operations.
Cue drum roll….
Why yes, yes we do.
One of the hardest things about implementing an automation solution is figuring out how to start. Should IT departments target the most time-consuming manual processes or should they go after smaller tasks that turn into quick wins? After years of working with hundreds of companies in various industries to fine-tune their automation strategy, we’ve gained insight into key processes that can benefit from an automation solution.
People attend business conferences for a variety of reasons. Some go to learn more about their particular specialty, some go for the networking opportunities, and others go simply because their company bought them tickets and they have to. Conferences can often be stressful events with an overwhelming amount of information, awkward social events, and bad boxed lunches. But they can also be great learning and networking events where you get a lot of great information and make connections with industry leaders and peers. Plus, sometimes the food is actually good.