Monday night, thousands of travelers in airports across the United States were stuck for hours, due to a technical glitch that affected U.S. Customs and Border Protection (CBP). A nationwide system shutdown from the hours of 5 pm to 9 pm plagued airports in Miami, Atlanta, Salt Lake City, Fort Lauderdale and more, lining up fliers and forcing them to wait anywhere from thirty minutes to a few hours. This of course caused massive frustration amongst both airline employees and travelers alike. Many people were angered and shocked that in today’s uber-digital day and age, technical hiccups like these can still wreak so much havoc and have such a widespread impact. Security is a major theme in the IT industry today--but many IT and tech users are focusing all of their energy on protecting their systems from digital hackers, and failing to protect their systems from the unpredictable danger of technology malfunctions.
IT professionals often ask us how they can bring workload automation closer to the business, particularly when it comes to Service Level Agreements, or SLAs for short. While reliable workload automation performance is essential for most organizations today, many organizations often struggle with a way to proactively manage workloads tied to SLAs.
The role of a Chief Automation Officer (CAO) for businesses was first espoused a few years ago as reporters, analysts, and automation vendors started to see the growing burden on the CIO and the need for more IT executive leadership positions. Here at the IT Automation Blog, we’ve considered the need for a CAO in previous blog posts and in conversations with automation users. Today, I want to revisit the idea of the CAO and see just how predictions about the rise of the CAO are shaping up with the reality of businesses’ organizational structure today.
One of the key themes we’ve seen as we’ve attended Gartner events this year is the idea that we are now in the era of “bimodal IT”. With the expanding requirements business is imposing on IT, Gartner proposes that IT will have to undergo an organizational shift in order to be able to respond to this demand.
Betweenthe hours of 11 a.m. and 3 p.m. last Wednesday, July 18th, a rare event unfolded at the New York Stock Exchange (NYSE) - the largest stock exchange in the world shut down, bringing all trading to a stymied halt and leaving traders on the floor helpless until the NYSE reopened just an hour before the closing bell sounded. On the same day, the Wall Street Journal’s website went down due to technical difficulties and United Airlines grounded all flights across the U.S. for nearly two hours, resulting in travel delays, cancellations, and even hand-writing tickets for passengers at multiple airports.
IT automation is changing the way hospitals and healthcare organizations look at business processes. With workload automation, hospitals are able to do things that they never thought possible. It is allowing them to save time, money, and resources with one consolidated approach. However, many hospitals and healthcare facilities are not aware of the extent of the capabilities that automation possesses.
Once you’ve made the decision to upgrade from your legacy scheduler and you’ve identified a modern automation solution like ActiveBatch as a replacement, the next question is how to migrate to your new automation solution.
When approaching such a move, most organizations are concerned with the risk, cost, and time commitment the migration will incur. In order to ensure a successful migration, keep these 5 things in mind before you embark on the process:
When Alice Smith walked through the doors of Umbrella Corporation on her first day as a Biochemist in the Research Division, she was excited to get started on the breakthrough anti-virus she had been specially recruited to design. After she had met with Human Resources to fill out paper work, she was led to her office, where she found a set of instructions containing her computer login and email address information. Despite trying the username and password several times, she could not log in to the system. Without an account, Alice couldn’t submit a trouble ticket and instead had to call IT directly to ask for help.