This month, an article was published in Quartz revealing new insight into the world of IT staffing. Shocking statistics regarding college grads, computing jobs, and the future of IT got us thinking about the IT resources gap, and how organizations can combat the lack of comp sci. grads and still be successful in today’s ever-growing IT and business market.
Earlier this month we published a blog post in regards to the U.S. Customs Outage. A nationwide system shutdown held up travelers across the United States, filling up airports with frustrated fliers who were unable to get where they were going due to these issues caused by a technical glitch. We also linked to a blog post we published last year, when the New York Stock Exchange and United Airlines both experienced outages in the same day. We recommended that organizations “predict the unpredictable” by implementing an IT automation solution to protect them from potential technical flops. This blog post proved to be predictive in itself when this past Monday, United Airlines experienced yet another “IT issue” which forced them to cancel a dozen flights and delay many others—the outage in all affected over 200 flights.
Monday night, thousands of travelers in airports across the United States were stuck for hours, due to a technical glitch that affected U.S. Customs and Border Protection (CBP). A nationwide system shutdown from the hours of 5 pm to 9 pm plagued airports in Miami, Atlanta, Salt Lake City, Fort Lauderdale and more, lining up fliers and forcing them to wait anywhere from thirty minutes to a few hours. This of course caused massive frustration amongst both airline employees and travelers alike. Many people were angered and shocked that in today’s uber-digital day and age, technical hiccups like these can still wreak so much havoc and have such a widespread impact. Security is a major theme in the IT industry today--but many IT and tech users are focusing all of their energy on protecting their systems from digital hackers, and failing to protect their systems from the unpredictable danger of technology malfunctions.
Earlier this month, we attended Gartner Data Center, Infrastructure & Operations Management Conference. We spoke with hundreds of attendees and had the opportunity to attend many motivating and exciting sessions. One session that we found particularly thought-provoking, the Gartner Keynote, Applications and Infrastructure and Operations: When Worlds Collide, focused on the idea of change in organizations—mainly changes occurring in the form of bimodal approaches and DevOps initiatives. The keynote utilized the hashtag #changeisthegame to stimulate conversations on social media about the session, and this inspired us to talk about the importance of DevOps in today’s organizations and highlight the key role that automation can play in these initiatives.
Happy 10th Birthday, PowerShell!
Business mergers and acquisitions (M&A) are extremely common, and they take a significant toll on each and every department. IT teams face some of the biggest challenges out of every department during M&A and can sometimes be overlooked. According to a Gartner research study, improperly addressed IT challenges after an M&A can lead to increased operational risks and higher costs. The merger can be painless; however, Gartner reports that during each of the 5 phases that a company undergoes during a merger or acquisition, there are specific IT-related actions organizations should be taking.
No matter what the language is, script writing is labor intensive. Writing a new script means that you likely have spent hours designing, writing, testing, and de-bugging the code, and then testing and de-bugging it a few more times. And once they are written, these scripts have to be maintained and catalogued. In addition to these foreseeable challenges, there are the things you can’t predict; requirements can change and developers may leave, and that means you’re going to have to revise or rewrite older scripts.
Last November, Gartner looked towards the future and predicted that in 2016, 6.4 billion connected things will be in use worldwide. Today is that future. Around us right now, billions of connected things are speaking to each other, passing data, and keeping our lives efficient and modern. From the things we wear (our smart watches, our fitness trackers), to the perks that make our lives easier (our navigation systems, our smart thermostats and lighting systems) to the places we shop (think pharmacy mobile photo printing, mobile coupons based upon buying preferences) the IoT is already heavily integrated into our lives. Think about all of these connections in our lives today—and now multiply those connections by four. Gartner reports that by 2020, the amount of connected things is expected to rise to 25 billion. What I&O leaders need to know is what is enabling all of these connections and how organizations and businesses are expected to keep up with the growth and manage these links.