At Gartner Symposium/ITxpo this year, one reoccurring theme that seemed to circulate through many of the sessions was the idea of Digital Transformation. In a Wall Street Journal interview session that I attended at the conference, Gerri Martin-Flickinger, CTO of Starbucks, defined Digital Transformation as the connection and orchestration of systems, data, and processes to enhance the user experience. When many of us think business transformation, we think about business processes and how the CEO, COO, and CFO may navigate the organization through such a transition. IT is rarely thought of as at the forefront of driving transformation in the organization, but with the right tools and expertise, IT has the potential drive innovation and guide your organization to a total Digital Transformation.
Have you developed your IoT strategy? The IoT (Internet of Things) refers to the massive network of devices around the world, characterized by their "smart abilities." These are devices accessorized with data-consuming and data-producing sensors that allow them to communicate with one another and with users. Perhaps the most commonly known and one of the earliest examples of an IoT connected device, is the smart phone. However, the smart phone is no longer lonely in the IoT universe, as now just about every device, from washing machines, to medical instruments, to cars, can be made "smart". The amount of devices continues to grow, as IoT innovators are constantly creating new and exciting ways for data to be transferred. In fact, Gartner predicts that by 2020, the amount of globally connected things will reach over 20 billion. The IoT doesn't come easy though, as many organizations are facing difficulties with their IoT implementation and management. However, with the growing popularity of the IoT, it is imperative that businesses find a way to jumpstart their IoT implementation and overcome the potential struggles that they may face along the way.
This month, an article was published in Quartz revealing new insight into the world of IT staffing. Shocking statistics regarding college grads, computing jobs, and the future of IT got us thinking about the IT resources gap, and how organizations can combat the lack of comp sci. grads and still be successful in today’s ever-growing IT and business market.
Earlier this month we published a blog post in regards to the U.S. Customs Outage. A nationwide system shutdown held up travelers across the United States, filling up airports with frustrated fliers who were unable to get where they were going due to these issues caused by a technical glitch. We also linked to a blog post we published last year, when the New York Stock Exchange and United Airlines both experienced outages in the same day. We recommended that organizations “predict the unpredictable” by implementing an IT automation solution to protect them from potential technical flops. This blog post proved to be predictive in itself when this past Monday, United Airlines experienced yet another “IT issue” which forced them to cancel a dozen flights and delay many others—the outage in all affected over 200 flights.
Monday night, thousands of travelers in airports across the United States were stuck for hours, due to a technical glitch that affected U.S. Customs and Border Protection (CBP). A nationwide system shutdown from the hours of 5 pm to 9 pm plagued airports in Miami, Atlanta, Salt Lake City, Fort Lauderdale and more, lining up fliers and forcing them to wait anywhere from thirty minutes to a few hours. This of course caused massive frustration amongst both airline employees and travelers alike. Many people were angered and shocked that in today’s uber-digital day and age, technical hiccups like these can still wreak so much havoc and have such a widespread impact. Security is a major theme in the IT industry today--but many IT and tech users are focusing all of their energy on protecting their systems from digital hackers, and failing to protect their systems from the unpredictable danger of technology malfunctions.
Earlier this month, we attended Gartner Data Center, Infrastructure & Operations Management Conference. We spoke with hundreds of attendees and had the opportunity to attend many motivating and exciting sessions. One session that we found particularly thought-provoking, the Gartner Keynote, Applications and Infrastructure and Operations: When Worlds Collide, focused on the idea of change in organizations—mainly changes occurring in the form of bimodal approaches and DevOps initiatives. The keynote utilized the hashtag #changeisthegame to stimulate conversations on social media about the session, and this inspired us to talk about the importance of DevOps in today’s organizations and highlight the key role that automation can play in these initiatives.
Happy 10th Birthday, PowerShell!
Business mergers and acquisitions (M&A) are extremely common, and they take a significant toll on each and every department. IT teams face some of the biggest challenges out of every department during M&A and can sometimes be overlooked. According to a Gartner research study, improperly addressed IT challenges after an M&A can lead to increased operational risks and higher costs. The merger can be painless; however, Gartner reports that during each of the 5 phases that a company undergoes during a merger or acquisition, there are specific IT-related actions organizations should be taking.