When Alice Smith walked through the doors of Umbrella Corporation on her first day as a Biochemist in the Research Division, she was excited to get started on the breakthrough anti-virus she had been specially recruited to design. After she had met with Human Resources to fill out paper work, she was led to her office, where she found a set of instructions containing her computer login and email address information. Despite trying the username and password several times, she could not log in to the system. Without an account, Alice couldn’t submit a trouble ticket and instead had to call IT directly to ask for help.
Sponsoring TechEd North America 2014 presented us with the opportunity to speak with attendees across a wide range of Microsoft users including system admins, DBAs, enterprise architects, IT operators and managers. The attendees use a variety of Microsoft solutions including SQL Server, SharePoint, Active Directory, Exchange, System Center and more, in addition to many other non-Microsoft applications and technologies.
Most IT experts and professionals would agree that virtual and cloud computing has the potential to bring efficiency and value to enterprise computing in ways never seen before. Cloud computing is evolving at an unprecedented pace, with many organizations jumping directly, in varying degrees, to private or public cloud use.