IT Automation Explained

By The IT Automation Editorial Staff on Wed, Feb 27, 2019 @ 08:02 AM


IT Automation offers a wide variety of tools, practices, and capabilities. It’s also a rapidly evolving field driven by continuous advancements in digital technology.

In this post, we'll discuss what defines IT Automation, what IT Automation is used for, and why it has become increasingly important as organizations strive for digital growth. We'll also cover the major categories of IT Automation, discuss common automation strategies, and take a close look at the major trends shaping the impact IT Automation is having today.

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CFOs Need to Drive Financial Digitalization

By Cassie Doheny on Tue, Sep 04, 2018 @ 07:09 AM

‘Digital’ and ‘IT’ probably are not the first words that come to mind when you hear the word ‘finance.’ According to McKinsey&Company, though, they should be.

In the recent publication, “Memo to the CFO: Get in front of digital finance- or get left back, authors Kapil Chandra, Frank Plaschke, and Ishaan Seth outline the increasing need for digitalization in finance as CEOs seek real-time data that can support business decisions. While Chandra, Plaschke, and Seth advise CFOs to hop on board the digital finance train, as they may miss out on significant business development opportunities otherwise, they also recognize that “the rapid arrival of innovative technologies plus a general shortage of top technology talent” prevents CFOs from driving full speed ahead.

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Is Your IT Automation Allowing You to Achieve Pervasive Integration?

By Caroline Boyland on Fri, Sep 15, 2017 @ 09:09 AM

A recent Gartner research study, titled How to Achieve Digital Business Excellence by Mastering Pervasive Integration, highlights the need for interconnections between business processes, on-premise & cloud/hybrid environments, IoT components, IT systems, and more. If organizations want to stay on top of dynamic business demands and remain aggressive in their industry, it is imperative that they implement a pervasive integration strategy into their business. An IT automation solution can be just what an organization needs to master this. In a new Case Study, we investigated D&H Distributing, a leading technology distributor of IT and electronics, on their use of automation to integrate disparate applications. With the right solution, D&H overcame integration obstacles by connecting different applications and systems throughout their business.

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What Causes System Downtime?

By Frank Melchiorre on Thu, Mar 02, 2017 @ 17:03 PM

The Reason for System Downtime in IT

The recent wave of high visibility outages and failures has brought attention to a problem that happens all too frequently in IT, but is seldom reported on unless the failure impacts the general public. At the root of the problem, from a technical standpoint, is the IT Skills Gap, a problem about which we frequently write. Computing economics have resulted in geometric growth in computing resources and availability of new and better applications at lower costs. But at the same time, IT budgets are showing little to no growth and IT staffing is lagging behind deployments as a result of insufficient budget and lack of available trained resources.

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United Airlines Outages: Can IT Automation Prevent Catastrophes?

By Caroline Boyland on Sat, Jan 28, 2017 @ 14:01 PM

Earlier this month we published a blog post in regards to the U.S. Customs Outage. A nationwide system shutdown held up travelers across the United States, filling up airports with frustrated fliers who were unable to get where they were going due to these issues caused by a technical glitch.  We also linked to a blog post we published last year, when the New York Stock Exchange and United Airlines both experienced outages in the same day. We recommended that organizations “predict the unpredictable” by implementing an IT automation solution to protect them from potential technical flops. This blog post proved to be predictive in itself when this past Monday, United Airlines experienced yet another “IT issue” which forced them to cancel a dozen flights and delay many others—the outage in all affected over 200 flights.

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U.S. Customs Systems Shutdown

By Caroline Boyland on Tue, Jan 10, 2017 @ 11:01 AM

Monday night, thousands of travelers in airports across the United States were stuck for hours, due to a technical glitch that affected U.S. Customs and Border Protection (CBP). A nationwide system shutdown from the hours of 5 pm to 9 pm plagued airports in Miami, Atlanta, Salt Lake City, Fort Lauderdale and more, lining up fliers and forcing them to wait anywhere from thirty minutes to a few hours. This of course caused massive frustration among both airline employees and travelers alike. Many people were angered and shocked that in today’s uber-digital day and age, technical hiccups like these can still wreak so much havoc and have such a widespread impact. Security is a major theme in the IT industry today —but many IT and tech users are focusing all of their energy on protecting their systems from digital hackers, and failing to protect their systems from the unpredictable danger of technology malfunctions.

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Gartner Data Center 2016: #changeisthegame

By Caroline Boyland on Wed, Dec 21, 2016 @ 11:12 AM

Earlier this month, we attended Gartner Data Center, Infrastructure & Operations Management Conference. We spoke with hundreds of attendees and had the opportunity to attend many motivating and exciting sessions. One session that we found particularly thought-provoking, the Gartner Keynote, Applications and Infrastructure and Operations: When Worlds Collide, focused on the idea of change in organizations—mainly changes occurring in the form of bimodal approaches and DevOps initiatives. The keynote utilized the hashtag #changeisthegame to stimulate conversations on social media about the session, and this inspired us to talk about the importance of DevOps in today’s organizations and highlight the key role that automation can play in these initiatives.  

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Self-Service Automation Can Renovate Your Organization

By Caroline Boyland on Tue, Sep 27, 2016 @ 11:09 AM

What is Self-Service Automation?

Self-service automation has become a major buzzword in the IT community; it is changing the way organizations work and the way people do their jobs. Taking a self-service approach to IT Automation offers countless benefits to individuals and to the organization as a whole, for example:

  1. IT departments and end-users will both experience time savings and increased efficiency.
  2. Non-IT users will be able to resolve problems and get up-to-date information without the ongoing help of IT, improving time to insight and facilitating a better partnership between IT and the end-user.
  3. Organizations will see an overall improvement in productivity.
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