Learning from the NYSE, United Outages: A Case for Automation & Change Management

By Kaitlin Olcott on Thu, Jul 16, 2015 @ 09:07 AM

Betweenthe hours of 11 a.m. and 3 p.m. last Wednesday, July 18th, a rare event unfolded at the New York Stock Exchange (NYSE) - the largest stock exchange in the world shut down, bringing all trading to a stymied halt and leaving traders on the floor helpless until the NYSE reopened just an hour before the closing bell sounded. On the same day, the Wall Street Journal’s website went down due to technical difficulties and United Airlines grounded all flights across the U.S. for nearly two hours, resulting in travel delays, cancellations, and even hand-writing tickets for passengers at multiple airports.

The inconspicuous culprit behind these costly halts: computer glitches.
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Automation “Automagic"...Gartner’s Approach to IT Automation in the Data Center

By Kaitlin Olcott on Wed, Dec 17, 2014 @ 09:12 AM

This month we had the pleasure of attending the Gartner Data Center, Infrastructure & Operations Management Conference in Las Vegas, Nevada. In addition to speaking with attendees and customers, we were able to attend several sessions from leading Gartner analysts. One of the presentations we thought would be of interest to readers of the IT Automation blog was Gartner VP and Distinguished Analyst Ronni Colville and Research Director Robert Naegle’s presentation, Automation: Big Benefits for Today’s and Tomorrow’s Data Center, But Is It Really That “Automagic”?

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IT Automation Can Mitigate Risk in the Data Center

By Colin Beasty on Wed, Jan 29, 2014 @ 08:01 AM

Last month I had the pleasure seeing Don Duet, Co-Head of the Technology Division at Goldman Sachs, give a keynote presentation at the Gartner Data Center conference regarding the company’s data center strategy. As the global investment firm looks to commoditize an array of new digitalized services and products to its multinational workforce, the data center is being asked to increase agility while mitigating risk in the fluid, and sometimes volatile, world of investment banking.

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Gartner’s Systematic Approach to IT Automation: Part 2

By Colin Beasty on Thu, Dec 19, 2013 @ 07:12 AM

Last week Gartner VP and distinguished analyst Ronni Colville gave a presentation at Gartner's Data Center Conference entitled Automation: The Lynchpin for Cloud & Data Centers. In it, she presented the concept that IT organizations are taking an “opportunistic” approach to automation by identifying automation opportunities as they arise and implementing platform-specific tools to solve those problems. It was a similar presentation to the one Colville gave at the Gartner Infrastructure and Operations Conference in June, so I won’t repeat the information already talked about in the first post, but rather focus on the new concepts and interesting poll results Colville presented last week.

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Five IT Automation Predictions for 2014

By Colin Beasty on Tue, Dec 03, 2013 @ 08:12 AM

In the past twelve months we continue to witness the evolution of IT into something bigger, faster and more adaptable than we could have ever imagined. IT automation is no exception to this rule and will continue to become more nimble in order to satisfy the accelerating pace of business and the resulting demands of IT. Workload automation vendors will continue to respond to these demands in 2014. Here are the top 5 trends we see reshaping our marketplace:

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Why IT Automation Must Be Designed to Accomodate Change

By Colin Beasty on Tue, Nov 12, 2013 @ 07:11 AM

Never before have IT organizations been under more pressure to change, both from internal and external forces alike. Changing IT environments, new regulatory compliances, the Internet-based, 24/7 consumer or trying to gain a competitive advantage within the marketplace…these unpredictable forces thrust change on the demand and capacity of enterprise IT infrastructure. It’s resulting in an increasing rate of change to the systems and processes that the modern IT organization is responsible for. IT automation is no exception to this.

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Oracle OpenWorld 2013: End-to-End IT Process Automation

By Colin Beasty on Mon, Sep 23, 2013 @ 11:09 AM

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Gartner: Break Down the Silos of IT Automation Systematically

By Colin Beasty on Tue, Jul 09, 2013 @ 08:07 AM

Last month we had the pleasure of attending the Gartner Infrastructure & Operations Management Summit in Orlando, Florida, where Gartner VP and distinguished analyst Ronni Colville gave a presentation entitled Automation: The Lynchpin for Cloud & Data Centers.

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