Gartner Reveals 2018 Predictions: Technology Procurement Must Transform

By Caroline Boyland on Fri, Nov 10, 2017 @ 10:11 AM

With 2017 coming to a close, Gartner has begun releasing predictions for 2018. This month, they published new research focusing on the role of technology procurement teams. CEOs, CIOs, CMOs, CTOs, and other CxOs must transform their approach to technology procurement to stay competitive in the age of digitalization.

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Mergers & Acquisitions: Gartner's 5 Phases and Automation's Key Role

By Caroline Boyland on Thu, Oct 13, 2016 @ 11:10 AM

Business mergers and acquisitions (M&A) are extremely common, and they take a significant toll on each and every department. IT teams face some of the biggest challenges out of every department during M&A and can sometimes be overlooked.  According to a Gartner research study, improperly addressed IT challenges after an M&A can lead to increased operational risks and higher costs. The merger can be painless; however, Gartner reports that during each of the 5 phases that a company undergoes during a merger or acquisition, there are specific IT-related actions organizations should be taking.

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Gartner's 5 Most-Common IT Automation Pitfalls (and How to Avoid Them)

By Caroline Boyland on Wed, Aug 10, 2016 @ 11:08 AM

IT automation is taking the business world by storm. Virtually every industry can benefit from automation—if you have an IT department, you can automate your IT processes. An enterprise workload automation solution poses endless benefits to organizations, from increased efficiency and resource savings to the lack of manual intervention, and so much more. However, there are times when organizations tumble into an automation pitfall. To avoid these trip-ups, Gartner has researched and identified 5 of the most common IT automation pitfalls and how I&O leaders can avoid them and drive their organizations in the right direction.

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2 IT Challenges You Can’t Afford to Leave Unresolved

By Lauren Ogransky on Tue, Aug 02, 2016 @ 11:08 AM

Within the last several years, the IT industry has undergone more than one seismic shift. The movement away from waterfall methodology toward Agile practices, as well as the shift to cloud-based applications, have transformed business requirements. As a result, IT departments risk falling behind, as they have to meet business demands while simultaneously handling day-to-day tasks using legacy tools.

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Gartner's 7 Steps to Starting Your DevOps Initiative

By Caroline Boyland on Tue, Jul 19, 2016 @ 11:07 AM

According to research by Gartner, by the end of 2016 DevOps will be employed by 25% of Global 2000 organizations. While many organizations already have some form of DevOps automation in place, whether it be a collection of specific DevOps automation tools or a homegrown system, workload automation has traditionally been overlooked in the DevOps arena. With multiple siloed automation tools, DevOps processes become even more complicated and difficult to coordinate. But what many organizations don’t know is that with the right workload automation solution, they can take a consolidated approach and streamline the processes that make up DevOps.

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Recapping 2016’s Gartner IT Operations Strategies and Solutions Summit

By Kaitlin Olcott on Wed, Jun 01, 2016 @ 09:06 AM


As the tech world turns its gaze on embracing digitalization and technology disruption, oftentimes the unsung heroes left out of the spotlight are IT Operations professionals. 

Earlier this month at Gartner’s IT Operations Strategies and Solutions Summit (IOSS) in National Harbor, Maryland, the spotlight was on IT Operations.

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Getting to the Bottom of Bimodal IT

By Kaitlin Olcott on Fri, Feb 26, 2016 @ 09:02 AM

There is a lot of discussion around the concept of bimodal IT lately, but what exactly is it? Is it actually something new or is it one of those many things in the tech world that is something old with a new name? And what are they key components needed to adopt a bimodal approach?

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4 Top Trends in IT Automation for 2016

By Kaitlin Olcott on Tue, Dec 01, 2015 @ 09:12 AM



As we start looking toward 2016
, we see a lot of new and exciting changes on the horizon for workload automation. While automation has always been considered a core foundational piece for IT to manage the IT environments, we’re starting to see a shift as automation is becoming a core driver of innovation and agility for the business. So let’s take a look at what’s to come for workload automation in 2016:

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