What is Intelligent Automation?

By Brian McHugh on Tue, Jan 15, 2019 @ 08:01 AM

Intelligent Automation Defined

Intelligent automation is an IT automation tool that utilizes machine learning (ML) and artificial intelligence (AI).

ML relies on algorithms to predict outcomes based on data. The algorithms identify trends, commonalities, and correlations between variables, using statistical analysis to predict outcomes and future events. Then, as the program continues to run, the algorithms further improve their predictions based on subsequent datasets.

Any program, application, or system that can autonomously make decisions and take actions based on ML, has AI.

Intelligent automation refers to any IT automation tool that can improve its own processes and outcomes, optimize IT resources, and improve efficiency by analyzing data and augmenting human decision-making.

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Gartner's IT Automation Predictions for 2019

By Brian McHugh on Wed, Jan 02, 2019 @ 10:01 AM

Towards the end of each year, Gartner releases its predictions for the upcoming year. These predictions start a lot of conversations, get lots of coverage in the tech press, and are always useful.

There’s also a lot of them. Besides Garter’s two Top 10 Trends lists (Strategic Technology and I&O), Gartner has recently released dozens of its “Predicts 2019” papers. To help prepare for the new year, we've scoured Gartner’s trend and predictions, explaining eight of their 2019 automation expectations below.

A few major themes stick out:

  • AI is being used to optimize IT Automation
  • IT Automation is being used to optimize Big Data
  • As processes are simplified, Big Data will become accessible to the broader workforce
  • The role of IT is changing

Overall, 2019 looks to be a busy year for IT Automation, AI, and Big Data.

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Too Many Scheduling and Automation Tools?

By Brian McHugh on Tue, Dec 11, 2018 @ 08:12 AM



IT teams are automating faster than ever. But without a coherent strategy, automation loses its power.

Automation in IT

In a recent study by Enterprise Management Associates (EMA), 56% of respondents reported having “too many scheduling and automation tools in place.”

This statistic isn’t too surprising, but as the study continues, it becomes part of a paradox.

It turns out that 75% of the study’s participants (56% of whom have too many automation tools) have recently purchased new automation tools and are likely to agree (strongly) with the assertion that “the need for automation is growing”.

Which means that the study’s participants —automation veterans from large companies— have recently procured new automation tools, believing they need more automation, yet simultaneously believe that they have too many automation tools.

This would hurt even Watson’s head.

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Workload Automation Has a Broadening Appeal for Business Leaders (is IT falling behind?)

By Brian McHugh on Mon, Oct 08, 2018 @ 07:10 AM

Digital Transformation

The new maxim is that “every business is a digital business.” We hear it in earnings calls when the CEO talks about digital transformation, customer-centric services, or a digital-first mindset; the titles of new books allude to the maxim, start-ups identify it as a lifestyle, and thought-leaders can’t stop promoting it.

But how susceptible are business leaders to these constant calls for digital transformation? And what about Workload Automation? Are business leaders turning the corner on Workload Automation?

The answer, surprisingly, is that they’re turning the corner faster than most IT professionals.

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Silos, SQL Server, and Freeing Your Data with IT Automation

By Brian McHugh on Mon, Sep 24, 2018 @ 07:09 AM


It’s hard to imagine a world without Microsoft. The tech giant has not only given us .NET and PowerShell, but also SQL Server, Dynamics AX, Azure….

With Microsoft offering a complete, vertical stack, IT teams have been able to develop solutions to a wide range of problems without having to leave the powerful Microsoft universe. So much so, that Microsoft is sometimes regarded as a territory not worth leaving.

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Automation Architect: A Right Fit For Your Team?

By Brian McHugh on Mon, Sep 17, 2018 @ 07:09 AM

Automation architects are popping up in both mid-sized firms and large enterprises like AstraZeneca, HP, and ADP. A quick search on Glassdoor, Indeed, or LinkedIn confirms the trend: “Looking for strong automation architects.”

But what exactly is an automation architect supposed to be doing, and how do you know if your company needs one?

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The Everything Strategy: The 5 Essentials of Effective Automation

By Frank Melchiorre on Wed, Aug 01, 2018 @ 10:08 AM


Data without insight has little value. That's why we have Data Warehouse professionals to turn those zeroes and ones into actionable insight that helps organizations make better decisions, earn new customers, identify new opportunities, and turn existing customers into ambassadors for their companies’ products, services, and brands.

But there is intense pressure to innovate faster than the competition. Coupled with the difficulty of finding and retaining properly-trained IT staff, initiating digital transformation takes a secondary role to putting out the fires and surviving.

You can adapt to the changes, or risk being left behind. Automation can help; although, while most organizations have some automated processes in place, few have an automation strategy.

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Data Warehouses: Where Workload Automation Really Shines

By Katti Wolfe on Wed, Jun 13, 2018 @ 10:06 AM

Data centers are exceedingly busy places. In many centers it’s not unusual for hundreds of data warehousing processes, involving millions of rows of data, to be executed every day. Add in the difficulties presented by the shortage of qualified IT personnel—a situation caused by the rate of growth in IT computing resources, budgets not keeping pace with the rate of growth, and skilled IT resources being harder to find and retain—and you have the formula for a stressful environment.

The answer to gaining data warehouse control and visibility is automation—and here’s why. Today’s intelligent automation platforms have the power and flexibility to handle virtually any data warehouse operation, regardless of complexity. The tested logic and drag-and-drop convenience of Workload Automation solutions allow staff to design, build, implement, and monitor workflows faster, more reliably, and with less custom scripting.

Let’s look at the positive impact of Workload Automation on data warehouse operations as experienced by actual users:

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