Predict the Unpredictable: Key Takeaways in the Aftermath of the U.S. Customs Outage

By Caroline Boyland on Tue, Jan 10, 2017 @ 11:01 AM

Monday night, thousands of travelers in airports across the United States were stuck for hours, due to a technical glitch that affected U.S. Customs and Border Protection (CBP). A nationwide system shutdown from the hours of 5 pm to 9 pm plagued airports in Miami, Atlanta, Salt Lake City, Fort Lauderdale and more, lining up fliers and forcing them to wait anywhere from thirty minutes to a few hours. This of course caused massive frustration amongst both airline employees and travelers alike. Many people were angered and shocked that in today’s uber-digital day and age, technical hiccups like these can still wreak so much havoc and have such a widespread impact. Security is a major theme in the IT industry today--but many IT and tech users are focusing all of their energy on protecting their systems from digital hackers, and failing to protect their systems from the unpredictable danger of technology malfunctions.

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Automation Survey Results: #1 Challenge Facing IT is Changes in IT Infrastructure

By Frank Melchiorre on Tue, Apr 26, 2016 @ 09:04 AM

This past January, Advanced Systems Concepts conducted its annual Insights Survey to identify and understand new and emerging trends in the field of Workload Automation. More than 400 IT professionals from the Americas, EMEA, and APAC responded, with 28% indicating they were in a C-level, directorial, or managerial role, 26% identifying as engineers, programmers, and developers, 17% as analysts, 11% as administrators, and 10% as architects, and 8% as "other".

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4 Ways to Build Physical Security into your Data Center

By Kaitlin Olcott on Tue, Mar 15, 2016 @ 09:03 AM

Most IT departments spend a lot of time, energy, and money protecting data from network threats or malware,  yet they often fail to protect against the risk of a stranger (or an employee) simply walking into an unsecure data center or server room. If you just glanced over to your unlocked, ajar data center door, we’re looking at you buddy.

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3 Building Blocks to a Secure Workflow Environment

By Caroline Boyland on Thu, Jan 21, 2016 @ 10:01 AM

If someone were to ask you, “What is the biggest concern or problem businesses deal with today?” what would you say? A lot of people would respond that businesses worry most about profit, cutting costs, employee efficiency, or maybe customer satisfaction. What most people don’t realize is that while these are all points of concern, there is one pressing issue that can bring businesses to a screeching halt and sully reputations: Security. 

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4 Top Trends in IT Automation for 2016

By Kaitlin Olcott on Tue, Dec 01, 2015 @ 09:12 AM



As we start looking toward 2016
, we see a lot of new and exciting changes on the horizon for workload automation. While automation has always been considered a core foundational piece for IT to manage the IT environments, we’re starting to see a shift as automation is becoming a core driver of innovation and agility for the business. So let’s take a look at what’s to come for workload automation in 2016:

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