In today’s evolving business market, organizations are faced with keeping up with changing and increasing demands. This is not a new idea, especially for IT departments. Even growing IT budgets can’t keep up with the ever-growing resource demands of the market. Our readers know the keys to shrinking this IT Resources Gap —and putting the right product and strategy in place is one essential.
However, even the most intuitive products have a learning curve. And even if users think they know it, they probably haven’t optimized their usage. The Netflix model drives the value of product training programs within organizations, which in turn drives return on product investment.