What is Intelligent Automation?

By Brian McHugh on Tue, Jan 15, 2019 @ 08:01 AM

Intelligent Automation Defined

Intelligent automation is an IT automation tool that utilizes machine learning (ML) and artificial intelligence (AI).

ML relies on algorithms to predict outcomes based on data. The algorithms identify trends, commonalities, and correlations between variables, using statistical analysis to predict outcomes and future events. Then, as the program continues to run, the algorithms further improve their predictions based on subsequent datasets.

Any program, application, or system that can autonomously make decisions and take actions based on ML, has AI.

Intelligent automation refers to any IT automation tool that can improve its own processes and outcomes, optimize IT resources, and improve efficiency by analyzing data and augmenting human decision-making.

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Gartner's IT Automation Predictions for 2019

By Brian McHugh on Wed, Jan 02, 2019 @ 10:01 AM

Towards the end of each year, Gartner releases its predictions for the upcoming year. These predictions start a lot of conversations, get lots of coverage in the tech press, and are always useful.

There’s also a lot of them. Besides Garter’s two Top 10 Trends lists (Strategic Technology and I&O), Gartner has recently released dozens of its “Predicts 2019” papers. To help prepare for the new year, we've scoured Gartner’s trend and predictions, explaining eight of their 2019 automation expectations below.

A few major themes stick out:

  • AI is being used to optimize IT Automation
  • IT Automation is being used to optimize Big Data
  • As processes are simplified, Big Data will become accessible to the broader workforce
  • The role of IT is changing

Overall, 2019 looks to be a busy year for IT Automation, AI, and Big Data.

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Microsoft Ignite Recap: Edge Computing and IoT to be a "Revolution"

By Brian McHugh on Tue, Oct 02, 2018 @ 08:10 AM

Microsoft held its annual Ignite conference last week, drawing over 30,000 developers and IT professionals to the Orange County Convention Center in Orlando, Florida.

Key Points

  1. Microsoft is focused on establishing a future for AI by ensuring that edge connectivity and cloud computing are secure and widely available.
  2. The three themes of Microsoft Ignite 2018 were Security, AI & Big Data, and IoT & Edge Computing.
  3. Microsoft is partnering with SAP and Adobe to deliver the Open Data Initiative.

While Microsoft had a list of exciting product announcements, speeches, and sessions throughout the week (ICYMI, they’re available online), the keynote address given by Microsoft CEO Satya Nadella, and the context his keynote added to the conference, is getting much of the post-conference attention.

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