What is IT Automation?
IT Automation refers to the tools and practices used to automate jobs, batch processes, and workflows for IT.
Traditionally, IT Automation is used to automate repetitive, time-consuming, and error-prone tasks such as file movements and onboarding. However, there is a diverse range of IT Automation tools, some of which also automate more complex tasks involving cloud resource-provisioning and big data management.
Despite the wide variety of IT Automation tools on the market, all IT Automation tools allow users to schedule jobs for specified times or events. The rest of the features and capabilities vary, as well as the mechanics that go into developing the automated workflows.
For example, if an IT team is relying on one-off, custom scripts, then new scripts will be needed to automate new workflows. Or, if the IT team is using integrated IT Automation software, users may be able to automate new workflows using prebuilt job steps or APIs.